What can you do with Whatfix Mobile?
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Whatfix Mobile is an interactive solution that provides in-app support using various types of onboarding, training, and help content.
It simplifies the user experience by providing information when needed on any page so that your users can complete any task on their own.
Here are some use cases of various features.
Creating Training Plans
Use the Task List to display a personalized list of basic Flows that a user needs to complete. The Task List can be configured to display until the user has completed all the identified tasks. For more information, see Creating Tasklist.
Creating Product Flows
Hand-hold your users through various tasks in your application. Users are prompted through each step of the Flow. For more information, see Creating a Flow.
Consolidating and Displaying Intelligent Help
Use Self Help to display contextual help content (including an available list of Flows) from various sources including knowledge bases and display according to the user’s current context within the application. For more information, see Creating Self Help.
Showing Important information
Use Pop-ups to display important information as a pop-up at any time during the user journey. Example: announcing down-time. For more information, see What are Whatfix Pop-ups?
Analytics
With Whatfix Analytics, you can see how your content is being consumed by your end-users. Analytics also helps you understand how users are engaging with content and what content areas need more attention. For more information, see Analytics.