Events are generated whenever a user interacts with any Whatfix Mobile content. These events can then be used to generate Insights about the engagement rate.
The following are the events that are generated when a project with a single element is run on an app:
Info:
Expand the accordions for more details.
FullScreen
element_seen
You may track this element usingelementNamein combination withprojectName.
{
"id": "723e944a-defa-45e4-8f17-b08f20369b82",
"timestamp": "2021-07-02T01:37:17Z",
"eventName": "element_seen",
"projectName": "AppIntro",
"deploymentVersion": "3",
"language": "ang",
"elementName": "AppIntro",
"deploymentName": "AppIntro Deployment"
}
element_action
Whenever the user clicks the Next button, you may track the interaction of this element usingactionEventValue, that is, Continue! (name of the button). You may use the combination ofprojectNameandelementNameto identify this element uniquely.
{
"id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
"timestamp": "2021-07-02T01:38:34Z",
"eventName": "element_action",
"projectName": "AppIntro",
"deploymentVersion": "3",
"language": "ang",
"elementName": "AppIntro",
"actionEventType": "close",
"actionEventValue": "Continue",
"deploymentName": "AppIntro Deployment"
}
Tooltip
element_seen
You may track this element usingelementNamein combination withprojectName.
{
"id": "723e944a-defa-45e4-8f17-b08f20369b54",
"timestamp": "2021-07-02T01:37:17Z",
"eventName": "element_seen",
"projectName": "Feature Discovery",
"deploymentVersion": "4",
"language": "ang",
"elementName": "Feature Discovery",
"deploymentName": "Feature Discovery Deployment"
}
element_action
There are two types of event properties that are triggered based on user interaction.
Whenever the user clicks the highlighted area, you may track the interaction of this element using actionEventType as anchor_click. You may use the combination of projectName and elementName to identify this element uniquely.
{
"id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
"timestamp": "2021-07-02T01:38:34Z",
"eventName": "element_action",
"projectName": "Feature Discovery",
"deploymentVersion": "4",
"language": "ang",
"elementName": "Feature Discovery",
"actionEventType": "anchor_click",
"deploymentName": "Feature Discovery Deployment"
}
Whenever the user clicks the Shop Now or Cancel button, you may track the interaction of this element using actionEventValue, that is, BuyNow (name of the button). You may use the combination of projectName and elementName to identify this element uniquely.
{
"id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
"timestamp": "2021-07-02T01:38:34Z",
"eventName": "element_action",
"projectName": "Feature Discovery",
"deploymentVersion": "3",
"language": "ang",
"elementName": "Feature Discovery",
"actionEventType": "close",
"actionEventValue": "BuyNow", // or Cancel
"deploymentName": "Feature Discovery Deployment"
}