Events for Elements

Updated On 11 Dec 2023
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Events are generated whenever a user interacts with any Whatfix Mobile content. These events can then be used to generate Insights about the engagement rate.

The following are the events which are generated when a project with a single element is run on an app,

FullScreen

insights_full_screen

element_seen
You can track this element using elementName in combination with projectName.

{
  "id": "723e944a-defa-45e4-8f17-b08f20369b82",
  "timestamp": "2021-07-02T01:37:17Z",
  "eventName": "element_seen",
  "projectName": "AppIntro",
  "deploymentVersion": "3",
  "language": "ang",
  "elementName": "AppIntro",
  "deploymentName": "AppIntro Deployment"
}

element_action
Whenever the user clicks the Next button, you can track the interaction of this element using actionEventValue, that is, Continue! (name of the button). You can use the combination of projectName and elementName to identify this element uniquely.

{
  "id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
  "timestamp": "2021-07-02T01:38:34Z",
  "eventName": "element_action",
  "projectName": "AppIntro",
  "deploymentVersion": "3",
  "language": "ang",
  "elementName": "AppIntro",
  "actionEventType": "close",
  "actionEventValue": "Continue",
  "deploymentName": "AppIntro Deployment"
}

Tooltip

element_seen
You can track this element using elementName in combination with projectName.

{
  "id": "723e944a-defa-45e4-8f17-b08f20369b54",
  "timestamp": "2021-07-02T01:37:17Z",
  "eventName": "element_seen",
  "projectName": "Feature Discovery",
  "deploymentVersion": "4",
  "language": "ang",
  "elementName": "Feature Discovery",
  "deploymentName": "Feature Discovery Deployment"
}

element_action
There are two types of event properties that are fired based on the user interaction.

Whenever the user clicks the highlighted area, you can track the interaction of this element using actionEventType as anchor_click. You can use the combination of projectName and elementName to identify this element uniquely.

{
  "id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
  "timestamp": "2021-07-02T01:38:34Z",
  "eventName": "element_action",
  "projectName": "Feature Discovery",
  "deploymentVersion": "4",
  "language": "ang",
  "elementName": "Feature Discovery",
  "actionEventType": "anchor_click",
  "deploymentName": "Feature Discovery Deployment"
}

Whenever the user clicks the Shop Now or Cancel button, you can track the interaction of this element using actionEventValue, that is, BuyNow (name of the button). You can use the combination of projectName and elementName to identify this element uniquely.

{
  "id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
  "timestamp": "2021-07-02T01:38:34Z",
  "eventName": "element_action",
  "projectName": "Feature Discovery",
  "deploymentVersion": "3",
  "language": "ang",
  "elementName": "Feature Discovery",
  "actionEventType": "close",
  "actionEventValue": "BuyNow", // or Cancel
  "deploymentName": "Feature Discovery Deployment"
}

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