Events for Static Flow
- 21 Oct 2022
- 3 Minutes To Read
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Events for Static Flow
- Updated On 21 Oct 2022
- 3 Minutes To Read
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Events are generated whenever a user interacts with any Whatfix Mobile content. These events can then be used to generate Insights about the engagement rate.
The following are the events that are generated when the Static Flow project shown in the following image is run,
START
flow_start
To group analytics events for this project, use projectName.
{
"id": "8b8bbc83-79bf-4948-beff-75be9df8bcf1",
"timestamp": "2021-07-02T01:18:56Z",
"eventName": "flow_start",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"deploymentName": "Onboarding flow"
}
flow_opt_in or flow_opt_out
flow_opt_in occurs when the user clicks on Take a tour (if opt-in is configured for this button). If the cross or overlay is clicked then you get flow_opt_out as the eventName.
{
"id": "bf77b357-bb53-4d77-b4f2-3e15820d173d",
"timestamp": "2021-07-02T01:19:13Z",
"eventName": "flow_opt_in", //or flow_opt_out
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"deploymentName": "Onboarding flow"
}
STEP 1 (Highlight, if flow_opt_in)
element_seen
You can track this element using elementName in combination with projectName.
{
"id": "f274dbdb-1e7f-4c91-86a7-017df7a0a4a3",
"timestamp": "2021-07-02T01:19:14Z",
"eventName": "element_seen",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 1",
"deploymentName": "Onboarding flow"
}
element_action
Whenever the user clicks the Next button, you can track the interaction of this element by using actionEventValue, ie Next (name of the button). You can use the combination of projectName and elementName to identify this element uniquely.
{
"id": "57c3de8f-cc3c-42bb-9b5c-1170d85e4916",
"timestamp": "2021-07-02T01:19:20Z",
"eventName": "element_action",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 1",
"actionEventType": "close",
"actionEventValue": "Next",
"deploymentName": "Onboarding flow"
}
STEP 2 (Tooltip)
element_seen
You can track this element using elementName in combination with projectName.
{
"id": "aa496d41-ed05-491a-9a45-d22ca306f89c",
"timestamp": "2021-07-02T01:35:55Z",
"eventName": "element_seen",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 2",
"deploymentName": "Onboarding flow"
}
element_action
Whenever the user clicks the Search icon, you can track the interaction of this element using actionEventValue i.e. anchor_click. You can use the combination of projectName and elementName to identify this element uniquely.
{
"id": "b1296055-8c18-4717-bf01-cba8337226f5",
"timestamp": "2021-07-02T01:36:14Z",
"eventName": "element_action",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 2",
"actionEventType": "anchor_click",
"deploymentName": "Onboarding flow"
}
STEP 3 (Tooltip)
element_seen
You can track this element using elementName in combination with projectName.
{
"id": "66ac23f4-9a85-4134-983f-618a6b24eaa7",
"timestamp": "2021-07-02T01:36:41Z",
"eventName": "element_seen",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 3",
"deploymentName": "Onboarding flow"
}
element_action
Whenever the user clicks the Cart icon, you can track the interaction of this element using actionEventValue i.e. anchor_click. You can use the combination of projectName and elementName to identify this element uniquely.
{
"id": "2288274c-3767-4331-ad7b-e96ee057974d",
"timestamp": "2021-07-02T01:37:12Z",
"eventName": "element_action",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 3",
"actionEventType": "anchor_click",
"deploymentName": "Onboarding flow"
}
STEP 4 (Fullscreen)
element_seen
You can track this element using elementName in combination with projectName.
{
"id": "723e944a-defa-45e4-8f17-b08f20369b82",
"timestamp": "2021-07-02T01:37:17Z",
"eventName": "element_seen",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 4",
"deploymentName": "Onboarding flow"
}
element_action
Whenever the user clicks the Next button, you can track the interaction of this element by using actionEventValue i.e. Awesome! (name of the button). You can use the combination of projectName and elementName to identify this element uniquely.
{
"id": "5aca67c6-6b51-4eb6-b298-788595bbe60b",
"timestamp": "2021-07-02T01:38:34Z",
"eventName": "element_action",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"pageName": "page 1",
"elementName": "Step 4",
"actionEventType": "close",
"actionEventValue": "Awesome!",
"deploymentName": "Onboarding flow"
}
STEP 4 (flow_success)
We get the flow_success event immediately after the element_action event.
{
"id": "6691f2be-773c-4dfa-ba74-0bb73898bd51",
"timestamp": "2021-07-02T01:38:34Z",
"eventName": "flow_success",
"projectName": "Onboarding flow",
"deploymentVersion": "3",
"language": "ang",
"deploymentName": "Onboarding flow"
}
Flow Menu
{
"id": "a711961b-7531-4b5e-b2dc-ae01395fe244",
"timestamp": "2021-09-06T06:59:26Z",
"eventName": "flow_success",
"projectName": "Partner Traning", //Flow Menu project name
"selectedFlow": "Create a follow-up task" //Selected flow title
"deploymentVersion": "7",
"language": "ang",
"deploymentName": "Partner Traning",
}
your title goes here
You get flow_success in STEP 4 as the last step in a Static Flow is considered as a successful completion of the Flow.
Apart from the mentioned events, you can also get the following events,
flow_disable - If a user drags and dismisses the Flow.
flow_stop - If a user stops the Flow by selecting the option on the icon.
flow_language_change - If you have configured a multilingual project, then there are chances that the user might change the language.
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