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Configure Locale identification rules
  • 05 Sep 2024
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Configure Locale identification rules

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Article summary

Advanced customisation enables you to add custom rules to identify your language preferences directly using the Whatfix user interface. Configure Whatfix to adapt to your language preferences and provide a localized experience to your end users.

Use the following steps to configure a custom locale identification rule:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Advanced customisation.
    ia_settings_advanced%20configuration

  1. Click Locale identification.
    ac_set language.png

  2. Click Create Rule.
    set user_create rule.png

  3. Add a Rule Title.
    ac_set language_rule title.png

  4. In the Where section, select where you want the rule to take effect.
    ac_set user_select where.png

    your title goes here

    Based on where you want the rule to take place, set up any visibility conditions. For example, to enable the rule across all pages of your application, choose All Pages as type.

  5. In the What section, configure how Whatfix identifies users. In the Where do you want to fetch the user from? dropdown, select the user value that defines the user. For example, if each locale has a unique identifier based on a value from the local storage value, select From Local Storage as fetcher. For more information, see Fetch and process information for identification rules.
    ac_set user_select fetcher.png

  6. In the How do you want to process it? dropdown, parse the fetched value using JSON or String Operations. For more information, see Fetch and process information for identification rules.
    ac_set user_select processor.png

    your title goes here
    • Add multiple processors to parse the fetched value. Click Add Processor to add another parsing method.
      ac_set user_add processor.png

    • Click Add Sequence to add more identifiers. Fetch a different value and parse it for another unique identification rule.
      ac_set user_add sequence.png

  7. Click Save.


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