Do widget occurrences get exhausted if you preview them?

Updated On 18 Jun 2024
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Yes, if you set an occurrence for a Whatfix widget and preview it before pushing it to Production, the occurrence does get exhausted - for you.

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Whatfix provides you the functionality to set the occurrence count for Whatfix Pop-ups, Beacons, and Task List.

For example, you create a Pop-up and set the occurrence to 1. Before you push it to Production, you preview it using the Preview Mode to check whether it is displays properly. Once you preview the Pop-up, your view count is set to 1 and the Pop-up is marked as done. When you push the Pop-up, it shows up as required for all the other users except for you since you have already viewed it once.

Note

Analytics data is not shown for widgets viewed or interacted with using the Preview Mode.

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