Define a step as optional

When creating a flow, there may be some steps that are required only by some users. For example, some desktop applications like Microsoft Teams and SAP auto-log in their users during subsequent visits. Thus, instructions to sign in or sign up may apply only to first-time users.

Such steps that are required only for certain users can be declared optional when creating a Flow. So, when users who don't need to perform those steps trigger a Flow, they do not see the optional steps at all.

Optional steps ensure that the user experience is not broken because of different possible scenarios. Optional steps are skipped when those pages or elements are not displayed to a certain set of users thus ensuring continuity of the Flow for all kinds of scenarios. So if the user is already logged in to the application, they are not shown the Tooltip for the login screen while those users who have not logged in, see the step to log in.

Use the following steps to make a step optional:

6. In the editor, scroll down to the Advanced Options.

Note

If the Advanced Options is not displayed, click the Advanced Options checkbox to enable it.

7. Under the Make this Step optional section select the Yes option.
   

8. Finish creating the Flow.