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Self Help Analytics
  • 02 Feb 2021
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Self Help Analytics

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To access Self Help analytics,

  1. Navigate to Analytics in the Whatfix Dashboard.
  2. Click Self Help.
    analytics_selfhelp.png

The Self Help analytics starts with displaying the Queries Served by Day. Place your mouse over each peak to view the maximum number of queries for that day. The graph shows trends over each day as users search for content in Self Help search.

analytics_selfhelp_queriesServed_daily.png

The Self Help Search Success displays the total number of queries that returned results and the terms that didn't get any search results.

analytics_search_noResults.png


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