Adding tags to repository content makes the content available to search in Self Help. When you associate a tag with a repository, Whatfix adds the tag to all content fetched from the repository and any content added later.
Although all fetched content has a default tag attached to it, in some cases, you might want to add another tag to the entire content. For example, if Smart Context is enabled, you must add the global-page tag to all the content fetched for it to appear in the Self Help widget. One common reason why content doesn't appear after the repository is crawled is that the relevant tag hasn't been added, and without it, none of the content appears.
If your account has multiple Global tags, select the one with the highest value. For example, if the tags in your account are Global-Page, Global-Page_1, and Global-Page_2, content should be tagged with Global-Page_2. For more information on viewing the Global tags available in your account, see How can I view the Global tags created in my account?
Use the following steps to add tags to repository content:
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On the Whatfix Guidance dashboard, click Settings.
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Click Repositories.
In the Integrated Repositories section, go to the repository to which you want to add the tag.
Under Action, click the more icon.
Click View & Edit.
On the dialog box, click Edit.
Click the tag section and select a tag from the list of tags available. You can also manually enter the tag that you want to add.
Click Save.
Note:
Once you have associated a tag with the repository, use the tag to add Repository content to the Self Help widget. For more information, see Add content to Widgets using Tags.