Top
Content not showing up in Task List
  • 03 Nov 2022
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Content not showing up in Task List

  • Dark
    Light
  • PDF

Issue:

You have added content to your Task List but the content is not showing up in the Task List.

Cause:

The Content such as Flows, Videos, Article, PDF, Image etc. may not show up in Task List under the following scenarios:

  • The content is not a part of any segment
  • The content does not have proper tags attached to it
  • The content is segmented to not appear to certain users based on their roles

Solutions:

  • Ensure that the content is a part of Task List segment. Content is displayed in Task List only if it is part of the Task List segment.
    For more information on adding content to a Task List segment, see Add a Flow to Task List

  • If you are using a role tag, make sure that all your content has at least one role tag.

  • Check whether user roles are used to segment content. If so, make sure the contents are added to the specific Task List segment.
    For more information, see Displaying content based on user roles

  • Check if the content is appropriately tagged. The Task List segment may have been created using a selected tag method, and the Content that is not appearing may not have the associated tag. For example, a production tag.
    For more information, see Adding Tags to content

    Note:

    If the issue persists, contact [email protected].


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.