What has changed in Advanced Visibility Rules?
- 16 Oct 2024
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What has changed in Advanced Visibility Rules?
- Aktualisiert am 16 Oct 2024
- 1 Minute zum Lesen
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Drucken
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DunkelLicht
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pdf
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The Advanced Visibility Rules are currently available only to selected customers and are supported only on Whatfix Web. For more information, contact support@whatfix.com.
For information about existing Visibility Rules, see Visibility and Display Rule Conditions.
For information about existing Visibility Rules, see Visibility and Display Rule Conditions.
Consider a scenario where you need to trigger a Pop-up during the execution of a Flow or based on the value of an element within the underlying application. Such configurations were previously achievable only through Advanced customizations.
With the Advanced Visibility Rules, Whatfix enables you to configure rules for displaying Whatfix content based on content events such as Flow Start, Pop-up closed and more. Set up rules to display Whatfix widgets based on the data or elements present in the underlying application, as well as specific user roles.
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Advanced Visibility Rules can only be used when configuring widgets at the segment level. Currently, Role Tags, Page Tags, Step display rules, and branching rules are still configured by the previous Visibility Rules, even after migrating to the Advanced Visibility Rules. This means that when configuring widgets at the step level, you still encounter the old rules rather than the new ones.
To know more about Advanced Visibility Rules, contact support@whatfix.com.
Why Would You Want to Switch to Advanced Visibility Rules?
Feature | Advanced Visibility Rules | Previous Visibility Rules |
|---|---|---|
Triggers for widget display | Show widgets based on an extensive list of triggers such as:
| Existing Visibility rules have limited triggers which are not as versatile |
Ease of use | Advanced Visibility Rules has intuitive conditions with easier terminology and descriptions in a dedicated sections. | Existing Visibility rules have complex terminology which is not laymen friendly |
User segmentation | Separate Who section to segment content for user groups based on several conditions | No dedicated section for user segmentation |
Advanced use cases | Advanced use cases are easily achievable using Advanced Visibility Rules. For example, linking multiple contents together needed AC code. This can now be achieved using the Events related to Whatfix content rule. | Limited advanced use cases opportunities. Content authors needed to configure AC code to achieve advanced use cases. |
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