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Internationalization - change language on the Whatfix platform
  • 19 Dec 2023
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Internationalization - change language on the Whatfix platform

  • Updated On 19 Dec 2023
  • 1 Minute To Read
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Article summary

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Internationalization is a Beta feature. To enable the feature, contact support@whatfix.com.

Whatfix supports internationalization and enables you to change the language of your Whatfix Dashboard, Studio, and Whatfix's support website. This means that, as a content creator, the Whatfix UI and documentation are available to you in English and German.

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  • Whatfix supports internationalization at a user level and not at an enterprise level. This means that content creators have to change their preference of language on their own Dashboard. This setting is not available at an account level.
  • Currently, Whatfix supports only English and German for internationalization.

Change the language of your Whatfix Dashboard and Studio

Use the following steps to change the language on your Whatfix Dashboard and Studio for your profile:

  1. On the Whatfix Guidance dashboard, click the Profile icon.
    ia_left%20nav_profile%20name

  2. Click Profile settings.
    ia_profile_profile%20settings

  1. On the Profile settings pop-up, click Language.
    DB_ProfileSettings_changeSettings
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In Profile settings, you can make modifications to your profile, like changing the Profile picture, Name, Password, and Language.

  1. In the Language section, click the dropdown.
    DB_Language_Change.png

  2. Select the language for your profile.
    DB_Select_Language_For_Dashboard.png

  3. Click Change language.
    DB_Language_Click_Change_Lang.png

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  • The language of the Whatfix Dashboard and Studio is changed for your profile.
    ia_dashboard_german

  • You can switch back to the previous language anytime you want.

Change the language of the Whatfix support website

Use the following steps to change the language of the support website:

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You must log in to the support website to be able to change the language.

  1. In the header of the support website, click the dropdown displaying the current language.
    support_language.png

  2. Select a language from the dropdown.
    select_support_language.png

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