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How to activate or inactivate Whatfix widgets?
  • 23 Jan 2023
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How to activate or inactivate Whatfix widgets?

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Activating widgets like Pop-up, Self Help, etc. publishes them to the application, while deactivating them removes them from the application. On the Whatfix Dashboard, you can activate and inactivate widgets by pushing them from the Ready stage to the Production stage and removing them from the Production stage, respectively.

You can use the following steps to activate or inactivate widgets.

Activate widgets

Use the following steps to activate widgets,

  1. On the Whatfix Dashboard, from the left pane, click Widgets.
    DB_ClickWidgets.png

  2. Select the widget you want to activate.
    DB_Selectwidgets.png

  3. Click Send to Ready.
    DB_SendtoReadyStage.png

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  1. Navigate to the Ready stage, and then click Push all to Production to activate all the widgets.
    DB_ActivateContent_P2P.png
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You can also push selective widgets to Production by selecting the widget units using the checkbox and then clicking Push to Production.
DB_SH_Activate_P2P.png

Inactivate widgets

You can inactivate widgets by removing them from the Production stage.

  1. On the Whatfix Dashboard, from the left pane, click Widgets.
    DB_ClickWidgets.png

  2. Navigate to the Production stage and select the widget you want to remove from Production, and then click Remove from Production.

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The widget gets inactivated and is moved back to the Draft stage.


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