How to get a certification in Whatfix?
- 24 Sep 2025
- 2 Minutes To Read
- Print
- DarkLight
- PDF
How to get a certification in Whatfix?
- Updated On 24 Sep 2025
- 2 Minutes To Read
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Access Whatfix-specific courses, improve your knowledge, and even get certifications using Whatfix University.
Pre-requisites
- Only Whatfix customers and Partners can access Whatfix University.
- The Sign up Code differs from user to user. To get your sign up code, reach out to training@whatfix.com.
- Ensure that you have access to the Whatfix Dashboard with the Content Manager role. For more information on User Roles, see Whatfix User Roles.
Sign up for Whatfix University
Use the following steps to sign up for Whatfix University:
Go to Whatfix University's Self Sign Up page using this sign up link.
Enter your First Name, Last Name, Email, Language, and Sign up Code in the registration form, and then click Register.
Info:
Once you've registered, an email with details of your login credentials is sent to your registered email address.
If you don't receive the email, check the spam folder of your email. If you can't find it in the spam folder, then write to support@whatfix.com.
Use the link in the email to log in to University.
On the Welcome Page, fill in the mandatory fields, Current Location, NDA/MSA signed ?, Organisation Name, and Designation.
Assigned Learning Paths
You are automatically assigned the following learning paths:
| Certification Courses | Description |
|---|---|
| Whatfix Digital Adoption Associate | This course covers the basics and fundamental concepts of Whatfix. |
| Whatfix Digital Adoption Solution Specialist | This course gives an overview of the technical concepts in Whatfix. |
| Whatfix Digital Adoption Content Specialist | This course helps you understand the writing guidelines and the best practices to be followed while creating Whatfix content. |
| Whatfix Digital Adoption Strategist | This course covers the concepts of efficient Project Management. |
| Whatfix Product Analytics | This course covers the concepts of Product Analytics and how to use them to understand user behavior on your product. |
Info:
After you complete the Whatfix Digital Adoption Associate certification, the other courses are unlocked.
Download the certificate
Once you complete the course, Whatfix University enables you to download the certificate.
Use the following steps to download the certificate:
On Whatfix University, click the Achievements tab.
Go to the course for which you want to download the certificate and then click Download certificate.
Info:
The certificate is downloaded as a PDF to your local drive.
Note:
Apart from the certifications, Whatfix University also provides Bridge Courses that cover all the quarterly release features (R1 and R2). This course is updated every six months to help you understand the latest Whatfix features that were released in the past two quarters.
Was this article helpful?