Quantum Metric Integration

• Overview
• Use cases
• How it works
• Integration process

Overview

Quantum Metric enables you to do a session replay capture. A session replay is a reproduction of your end users' interaction on an application. The session replay includes page hits, mouse movements, scrolling, typing, errors, events, API calls, etc.

Using Quantum Metric and Whatfix integration, you can show different types of content based on the type of error the user encounters. All the errors are captured in Quantum Metric and used in Whatfix for content segmentation.

Use cases

Here are some use cases that are possible using this integration:

• Show a warning pop-up to the users if they try logging in using the wrong credentials 2 times.
• Reduce the user frustration by showing content when the app is unresponsive and the user clicks multiple times.
• Trigger a Flow if the user experiences any failure during the bill payments or any other process.
• Auto-trigger a congratulation pop-up message if a user tries a new feature for a specific number of times.

How it works

Integration process