Quantum Metric Integration
  • 17 Jan 2024
  • 1 Minute To Read
  • Dark
  • PDF

Quantum Metric Integration

  • Dark
  • PDF

Article Summary


Integrating Whatfix and Quantum Metric requires backend configuration that can only be done by Whatfix. Contact to set up the integration.


Quantum Metric enables you to do a session replay capture. A session replay is a reproduction of your end users' interactions on an application. The session replay includes page hits, mouse movements, scrolling, typing, errors, events, API calls, etc.

Using Quantum Metric and Whatfix integration, you can show different types of content based on the type of error the user encounters. All the errors are captured in Quantum Metric and used in Whatfix for content segmentation.

Use cases

Here are some use cases that are possible using this integration:

  • Show a warning pop-up to the users if they try logging in using the wrong credentials 2 times.
  • Reduce user frustration by showing content when the app is unresponsive and the user clicks multiple times.
  • Trigger a Flow if the user experiences any failure during the bill payments or any other process.
  • Auto-trigger a congratulation pop-up message if a user tries a new feature for a specific number of times.

How it works


Integration process


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.