Note:
Whatfix evaluates only one Smart Tip Collection per page at any given time. To show two or more Smart Tips on the same page, create them as part of a single Collection.
Whatfix also enables you to display multiple Smart Tip Collections on the same page. To enable this feature, contact support@whatfix.com.
Consider you have multiple UI elements all performing a similar function, such as elements of a dropdown menu on a page. Instead of having to create different Smart Tips for each element, Whatfix enables you to select all the similar UI elements and create a single Smart Tip that appears when any of the elements are selected.
Here's an orientation video on how Multi-element Selection works:
With the Multi-element Selection mode enabled, whenever a content creator selects an element on a page, Whatfix automatically highlights similar elements that are present on the page. Content creators can then confirm the selection and proceed to create content for the selected elements.
Use Cases
Here are some use cases that are possible using Multi-element selection on-page:
Add Smart Tips to the edit icons in each row of a table.
Ensure that the step completion rules are met even if the end user clicks any of the elements of a table in an application.
Note:
This feature is only available for Flows, and Smart Tips (excluding Validation Tips) with On Hover/Focus over the element set as the appearance style of the Smart Tip.
Use the following steps to use Multi-element Selection on your application:
- Log in to your application, and then launch the Whatfix Studio.
Select the type of content (Flows or Smart Tips) you want to create.
Click + Add Step.
To enable Multi-select mode, press Shift + S on your keyboard while selecting the element.
Once the Multi-select mode is enabled, select the desired element.
your title goes here
On selecting an element, if you notice that Whatfix is not highlighting any elements or highlighting the wrong elements, then click any other element that you think is similar. This provides Whatfix with more data on what should be considered similar and improve selection.
Here’s a GIF of how Multi-element Selection works:
Confirm if all your desired elements are selected, and then click Confirm Selection.
Create content by adding relevant information to the tooltip.
Configure the tooltip and save the created content.