Create a User Segment

Updated On 22 Sep 2023
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User Segments enable you to group users and deliver contextual in-app experiences. These segments can be easily created by defining the appropriate rules using User Properties.
For example, you can show a Pop-up only to users who installed the app 30 days ago.

The advantage of using segments is that they are reusable across any number of campaigns, and are updated automatically over a period of time as users interact with your app.

Whatfix provides you predefined user segments which can be added to your content.
mobile_predefined user segments

You can also create your own user segments, and then add them to your content.

There are 2 ways you can create a User Segment,

Use the Whatfix Mobile Dashboard to create a User Segment

Use the following steps to create a User Segment from your Dashboard,

On the Whatfix Mobile Dashboard, select an app.
In the left pane, click User Segments.
Click + Create Segment.
Click Create user segment.
Enter a name for the User Segment.
Click Add Rules.
Choose the required User Properties from the default properties.
Choose a condition and add a value as required.

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You must enter the correct value type for the user property to work.

Click Create Segment.

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To create a User Segment using custom properties, see Create a User Segment using custom properties

Upload a Spreadsheet or CSV file to create a User Segment

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Here's how a sample CSV file looks like.
For example, you can use User Segments to deliver content only to users with specific user ids. You can do this by creating a csv file with all the user ids in a single column and uploading the file to create a user segment for the user group.