Configure wait time for Flow on Standby pop-up

Wait time is the duration of time that the Whatfix algorithm takes while trying to find the element on the page. This time is important, especially on pages that take a while to load completely. If the wait time has passed and the element is still not found, the Flow on Standby pop-up is displayed.

Application-specific default time

The wait time is application specific. The wait time varies depending on the application load time.

Configure wait time

Wait time is the product of retry gap and step retries.
Wait time (milliseconds)= retry gap * step retries
where,
retry gap is the time interval between each time Whatfix searches for the element.
step retries are the number of times Whatfix searches for the element.

To configure the retry gap and the step retry attempts for the pop-up to be displayed, add the following script in the Advanced Customization,

window._wfx_settings = window._wfx_settings || {};
window._wfx_settings.step_configurations = {
    "retry_gap_in_ms": 2000,
    "step_retries": 4
};