Manage Custom Translation Tool

Once you have entered all the required details for the custom translation tool, activate the custom tool to automatically translate Whatfix content using the selected integration.

Note:

Only one translation tool can be active at a time. By default, Microsoft Azure becomes the translation tool if you have not activated any other custom tool. For more information, see Translate Whatfix Content.

Use the following steps to activate the translation tool:

1. Click Settings.

2. Click Translation Tools.

3. In the Details tab, enable the toggle for the translation tool.

After you activate the tool, perform a sample run to verify if the tool is configured correctly.

Prerequisite:

You must auto-translate a piece of content from the Translations page. For more information, see How do I translate Whatfix content?

This action sends the content to the custom translation tool for translation.

If the the integration is successful, the status column displays a Success badge and the translated Whatfix content auto populates in the Translations page for the respective language.


If the integration is unsuccessful, the status column displays a Failure badge.

For more information, click the Success or Failure badge to view additional details.

When the integration fails or succeeds, the Activity logs tab displays the details of the integration run.

Use the following steps to view the details of the run:

1. Go to the Translation Tools page, and then click Activity logs.

2. Use the dropdown and select the translation tool for which you want to view the logs.  

   Info:

   The Activity logs tab displays the success or failure logs accordingly:

   Based on your requirements, you can perform the following actions:

   Action	Description
   View Integration	Redirects you to the Setup page and enables you to view and change the configuration accordingly.
   Refresh logs	Refreshes the page and loads the latest logs.
   Copy logs	Copies the success or failure logs to your clipboard.

Edit:

Use the Edit icon to edit the configurations of the translation tool.

Delete:

Use the Delete icon to delete an integration that you no longer require.