Top
Login
Contents x
Enforce Password Policies
  • 29 Jan 2024
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF
Contents

Enforce Password Policies

  • Updated On 29 Jan 2024
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF
Article Summary

How can I unlock my Whatfix account?Whatfix follows industry best practices to assure customer account safety and compliance. The default password policy enforces a minimum of 8 characters. However, we also support those businesses who wish to implement a password policy that is more aligned to their organization's security standards. In this section, we have explained the different password policies you can configure:

Note

To activate your password policies for your Whatfix account, contact support@whatfix.com.

your title goes here

Policies are enforced through all login touch points (dashboard, website, and Studio).

Policy Description
Password Length Minimum/Maximum : 1/100 characters
Password Composition Alphanumeric indicators:
  • Upper Case
  • Lower Case
  • Number
  • Any Special Character
    		•
    Password Expiry
  • No notifications are sent to the user prior to the expiration of the password.
  • Once the password expires, a password expiry message along with information about a password reset link will be sent by email.
  • Minimum/Maximum - 90/365 days
    		•
    Password Retention Define how many recent historical passwords should not be reused. If the number is set to 4, then the new password cannot be one of the last 4 passwords that were used.
    Login Failure
  • Once you cross the login failure threshold, the account is LOCKED.
  • Once locked, you will receive an email with instructions to unlock your account. For more information, see how to unlock my Whatfix account?
    • Was this article helpful?
    What's Next
    Privacy Policy | Whatfix Glossary | Whatfix Platform Status
    Copyright © 2024 WHATFIX TM. All rights reserved.
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout