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Scheduling an Integration
  • 27 Dec 2022
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Scheduling an Integration

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Once you have integrated an application with Whatfix (for example, Confluence Integration), you can schedule it to run automatically at a specific interval of time so that any data changes that you have to post the integration are also factored in.

Benefits of scheduling an Integration

  • Reduces manual intervention.
  • Increases transparency on data movement.

Schedule an Integration

Use the following steps to schedule an integration,

  1. On the Whatfix dashboard, click Integrations.
    CLM_Dashboard_integrations

  1. On the All Integrations page, navigate to the Integration you want to schedule and make sure the Integration is in an Active state.
    RB_dashboard_int_active_toggle

  2. Click Schedule Run.
    RB_dashboard_int_schedule_run

  3. The following are the options that you can configure,

    • Start On - Set the start date and time period.
    • Time zone - Specify the time zone from the dropdown for the specified dates to follow.
    • Repeat - Configure the frequency of the Integration run during the selected time period.
    • Ends -
      1. Select the Never option if you want the Integration to run forever.
        (or)
      2. Select the On option and then specify the end date and time period.
        RB_dashboard_int_popup
  4. Click Save.

Info
  • Only Integrations in an active state can be scheduled.
  • A webhook based integration (for example, SurveyMonkey Integration cannot be scheduled.

The following are a few use cases,

Push a Flow as slideshow/article to Confluence and Zendesk - Monthly

In the Schedule integration run pop-up,

  1. Set the start date and time period.

  2. In the Repeat section, select Once a month.
    RB_dashboard_int_monthly

  3. Set the end date and then click Save.

Push Whatfix analytics data to a BI tool - Weekly

In the Schedule integration run pop-up,

  1. Set the start date and time period.

  2. In the Repeat section, select Once a week.
    RB_dashboard_int_once_a_week

  3. Now set the end date and then click Save.

Pull Role information from Salesforce and Successfactor - Weekly

In the Schedule integration run pop-up,

  1. Set the start date and time period.
  2. In the Repeat section, select Once a week.
    RB_dashboard_int_once_a_week
  3. In the Ends section, select the Never option and then click Save.


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