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Forgot my password
  • 21 Aug 2024
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Forgot my password

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Article summary

In case you forgot your password, set a new password on your own by using the following steps:

Note

Account Managers cannot change the password for other users. Passwords can only be changed by the respective users themselves.

  1. Go to Whatfix.com.

  2. Click Sign In.
    sign_in.png

  3. Enter your email address, and leave the Password field blank.
    email.png

  4. Click Forgot Password?
    forgot_password.png

  5. An email with a link to reset your password is sent to your registered email address.

  6. On the reset password screen, enter the new password, and then re-type the same password to confirm.
    new_password.png

  7. Enter the captcha that appears.
    reset_password.png

Note
  • The auto-generated Captchas are case sensitive. Ensure you enter the right captcha.
  • To hear the Captcha, click the speaker icon adjacent to the text box.
  • To request for a new Captcha click the refresh icon next to the speaker icon.
  1. Click Reset Password.


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Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.