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Forgot my password
  • 11 Dec 2024
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Contents

Forgot my password

  • Updated On 11 Dec 2024
  • 1 Minute To Read
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Article summary

If you have forgotten your Whatfix account password, set a new password on your own using the instructions below.

Note

Account Managers cannot change the password for other users. Passwords can only be changed by the respective users themselves.

Use the following steps to reset your account password:

  1. Open your Whatfix dashboard login page. For example, https://whatfix.com/dashboard-guidance/Whatfix_Demo.
  2. Enter your registered Email with Whatfix and then click Forgot password.
    clm_login_forgot_password
  3. Enter the Captcha, and then click the Request link.
    clm_forgot_password_captcha_request_link
  4. Check your registered email for a reset password email and then click the reset password link in that email. You are then redirected to the Whatfix Dashboard.
    clm_reset_password_mail
  5. Enter a new password and then click Reset password. You are automatically logged in to your dashboard.
    clm_reset_password_from_link
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