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Customize the "No Results Found" Text in Self Help
  • 27 Aug 2024
  • 1 Minute To Read
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Customize the "No Results Found" Text in Self Help

  • Updated On 27 Aug 2024
  • 1 Minute To Read
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Article summary

There could be instances when there are no search results that are displayed for a particular search term. You may not have any content for that topic, or the search term could have a typo.

Use the following steps to customize the default "Sorry, no results found" text to something that you feel is more appropriate:

  1. On the Whatfix Guidance dashboard, click Style.
    ia_left%20nav_style

  2. Click Self Help.
    styles_sh.png

  1. Click Support.
    support_in_sh_style

  2. Under No Search Results, modify the text to be displayed to end users.
    RB_DB_SH_changenoresultsmessage

  3. Click Save.
    RB_DB_SH_Clicksavesupport

your title goes here

Ensure that you push the changes made to Production so that the latest behavior is reflected for end users.

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