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Smart Tips Analytics
  • 25 Feb 2025
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Smart Tips Analytics

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Article summary

Smart Tips Analytics enables you to understand how your end users are interacting with the Smart Tips on your application.

Use the following steps to access Smart Tips Analytics:

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics

  2. Click Smart-tips.
    ia_dashboard_guidance_analytics_smart_tips

Note:
  • View the analytics data across different CLM stages.
    analytics_stages_data

  • By default, only data from the Production stage appears. To access data from other stages, configure them on your Whatfix Dashboard. For more information, see Get Analytics Data across CLM Stages.

Note:
  • For any of the following reports, use the filter to narrow down reporting to specific criteria. By default, the filter displays data for the last 3 months.
  • To learn how to filter reports by domain, see Analytics Filters - Domain Filter.

Smart Tips Played by Day

The chart displays details of how many times end users viewed and engaged with Smart Tips.
Dashboard_analytics_stplayed

Hover your cursor over each peak to view the maximum number of times that the tip was played for that day.


Most Popular Smart Tips

The table displays the top Smart Tips by title and the total number of views and clicks received.
Dashboard_analytics_popularst

Effectiveness of Smart Tips

View information for each Smart Tip collection by clicking the dropdown menu and selecting the desired Tip collection. Effectiveness measures how many users clicked and viewed a Smart Tip.
Dashboard_analytics_effectiveness


Info:

Use the search box to quickly find the Smart Tip for which analytics are required.


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