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To enable Flow on Standby in your account, contact support@whatfix.com.
Flow on Standby allows users to continue a process even if a Flow fails. Failures can occur if an element changes or cannot be detected. However, end users can often proceed to the next step without interruption.
If a Whatfix Flow cannot proceed, Flow on Standby displays a pop-up of the failed step at the bottom-right corner of the page, enabling users to continue.
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- Users can continue with the Flow as they would if they can use the information in the Standby pop up and proceed to the next step.
- When you are creating a Flow, the screenshots of each step are automatically captured so that they can be used in case the Flow fails.
- Flows that are completed using the Flow on standby pop-up are still considered as Flow Failures in the Flow Failure Report insight.
- Flows that are completed using the Flow on standby pop-up are considered completed in a Task List. This is reflected in Task List Analytics also.
- The screenshot in the Flow on Standby pop-up supports hiding sensitive information.