Self Help

Use the following workflow to understand the steps involved in publishing a Self Help segment on your application.

The following section gives you information about Whatfix Self Help.

• What is Self Help?
• Create a Self Help Segment
• Add a Link to Self Help
• Add a Video to Self Help
• Add a Flow to Self Help
• Add Articles to Self Help
• Add a PDF to Self Help
• Content Grouping in Self Help
• Nested Grouping in Self Help
• Understand how Search Works in Self Help
• Help Users Find Content in Self Help using Keywords
• Restrict Self Help Search Results using Tags
• Configure Self Help
• Add an Icon to Self Help
• Reposition the Self Help Widget
• Animate the Self Help Tab
• Configure how Users Interact with Self Help Content
• Integrate Ticketing in Self Help
• Integrate Email Support in Self Help
• Integrate Live Chat in Self Help
• Customize the "No Results Found" Text in Self Help
• Content feedback in Self Help
• Remove Content Feedback icon from closed Self Help
• End-User Feedback in Self Help
• Personalize Content in Self Help
• Requirements for Self Help Personalization
• Personalize Nudges in Self Help
• Preview Self Help
• New Content Notification in Self Help
• Maximize Self Help
• Understand the Icons Used in Self Help
• Remove Content from Self Help
• Disable Self Help
• Delete Self Help